Anant Jain

Platform Teams Won't Die. They'll Just Stop Looking Like Platform Teams.

Tech

If you've been anywhere near tech Twitter/X in 2026, you've seen the "Death of SaaS" discourse: SaaS stocks are cratering, seat-based pricing under siege, AI agents eating workflows that used to require entire applications. Satya Nadella calling SaaS apps "CRUD databases with logic that'll migrate to the AI tier."

I've built numerous products at fairly large companies that depended heavily on platform teams for infrastructure, tooling, and developer experience. And I've been using Claude Code daily for serious dev work. Watching both sides of this equation play out in real time, I think the same forces killing traditional SaaS are about to hollow out platform teams as we know them.

But "hollow out" is doing a lot of work in that sentence. Let me explain.

The parallel is real

The SaaS death mechanism, as SaaStr's Jason Lemkin puts it: AI doesn't replace Salesforce. AI reduces the headcount that uses Salesforce. Fewer reps, fewer seats, smaller budgets.

Now apply that internally. Platform teams exist to serve developers. If AI makes each developer 3-5x more productive, you need fewer developers. Fewer developers means less demand for internal developer platforms, golden paths, and portal UIs. The internal customer base shrinks.

But it's worse than that. The abstraction layer that platform teams spent years building (self-service portals, Backstage catalogs, curated Terraform modules) is exactly what AI agents now generate on the fly. A developer using Claude Code can describe infrastructure intent in natural language and get working Terraform. No ticket, no portal, no two-week wait.

MCPs and CLIs accelerate this further. Platform teams are already exposing capabilities through MCP servers so developers can interact with infrastructure via AI assistants instead of web UIs. They're building the bridges to get out of the way.

And yet

Before we declare "platform teams are dead", let's take a moment to see the counter argument.

AI amplifies existing organizational patterns, productive and dysfunctional alike. Teams with solid engineering practices see huge AI gains. Teams without them see AI-accelerated chaos. Ungoverned AI-generated infrastructure is the new technical debt, except it accumulates at lightspeed.

Letting every developer generate ad-hoc Terraform with AI is like the early 2000s when developers pulled random npm packages with no governance. It looks productive in week one. By month three, you're drowning in incompatible networking models, conflicting security rules, no organizational knowledge encoded anywhere.

And that's before you account for the new mandate. Platform teams now face a dual challenge: AI-powered platforms (using AI to improve developer tooling) and platforms for AI (GPU orchestration, model pipelines, inference infrastructure, cost management for workloads that dwarf traditional compute).

Same function, unrecognizable form

What I actually think is going to happen is this: the platform team of 2024 gets automated away, but, a different platform function emerges that's much smaller in headcount and larger in blast radius:

What dies: Developer portals as primary interface. Ticket-based infrastructure requests. Hand-crafted golden paths. Large platform teams doing bespoke internal tooling.

What thrives: Governance-as-code that AI agents consume. Policy frameworks that constrain AI-generated infrastructure. Cost controls for AI workloads. Security boundaries that can't be vibed into existence. Organizational knowledge encoded as machine-readable guardrails rather than wiki pages.

The bottom line

Platform teams are transforming in real-time, just like every other engineering function. Turns out, the form factor that most companies built over the last ten years was always a transitional state between "ops teams do everything" and "AI agents do everything within guardrails."

We're entering the guardrails era. The platform orgs that define those guardrails will matter more than ever. They just won't look anything like what we currently call a platform team.